HELLO,
I’m Dinesh Kumar
Sales & Customer Support
ABOUT ME
KEY SKILLS
Soft Skill
EDUCATION / EXPERIENCE
.
Sales & Customer Support – (2021 Nov – Present)
Barrel Motors Pvt Ltd. Regularly met or exceeded stated sales goals for our team as well as met all customer satisfaction requirements. Responsible for keeping database of returned products and making notes on each customer service transaction. Responsible for greeting new customers as they entered the store and finding them the proper sales or customer..Read More
Front Office Executive – (2020 Nov – 2021 Nov)
Poppys Tower Pvt Ltd. Handling Entire Front Office department of the hotel with 39 rooms. The hotel has restaurants, Bar and pub etc. Coordination with housekeeping to provide a bestservice to guests as per hotel standard Working on online portals to make a decision of the room rates.
Room Division Officer – (2019 Jan – 2019 Sep)
Fab Corporate Handling Whole 3 properties like 30-40 rooms with bar and restaurant,help property owners and coordinating with staffs to make the work simple and smooth Building up my knowledge to give a best and safe stay for guest at our hotels Guest with happy face while staying with Us
Sr.Front Office Assistance – (2017 Feb – 2018 Dec)
Poppys Group of Hotel Handling Reception/Cashiering/Reservations of the hotel with 87 room. Using Win HMS – the hotel management software. The hotel has one restaurants, Multi-specialty health club, Banquet Facility, etc Building up my knowledge in the front office department to put forth the same to climb up in my career. Check in and check..Read More
Chennais Amirta International Institute of Hotel Management
Executive Diploma in Hotel Management Completed in 2016 – 84% GPA
NPA centenary polytechnic college
Diploma in Electrical and Electronics Engineering Completed in 2014 – 68% GPA
Cordite Factory Higher secondary school
SSLC Completed in 2011 – 63% GPA